Privacy Policy

The Pressure Cooker Centre highly values the strong relationship we have with our customers; often these relationships have been built up over many years. The data we collect will be handled sensitively and securely and with proper regard for privacy. The Pressure Cooker Centre fully supports the 'National Privacy Principles' launched in December 2001. These principals have been incorporated in our Privacy Policy which is set out below.

We will limit the collection and use of customer information to the minimum we require to deliver superior service, which includes advising our customers about our products, services and other opportunities and to administer our business. We therefore retain the name, postal and email addresses, telephone number, payment and order processing information of customers when they order from us. We will never ask you to answer any intrusive personal questions.

The information you provide us is used for billing and delivery purposes and to measure customer interest in our products.

You may provide us with your email address. We will only ever use your email address so that we can (a) contact you about your order or answer a query, or (b) send you special offers from time to time if you've opted to receive our newsletter, or (c) remind you if and when the suggested maintenance of your purchase falls due. Your email address and any personal information that you give us is private. We will never release personal information to persons or entities without your explicit consent. Exceptions to this are (a) where Pressure Cooker Centre is required by law to disclose certain information; (b) if you have ordered a product from us that requires personalisation, or delivery to you by an external company; (c) you are a member of a reward or other club and your order must be verified so that you will receive your reward/benefit.

As part of the National Privacy Principals, customers can advise us at any time if they no longer wish to receive product information from the Pressure Cooker Centre by Ph: (08) 9388 7797, by fax: (08) 9388 7796, mail (Shop 3, 20 Subiaco Square Road, Subiaco, WA, 6008) or by email: (info@pressurecooker.com.au).

We have strict agreements with all other organisations that provide us support services to protect your privacy. These organisations are all compliant with the National Privacy Principals. Only authorised employees who are trained in the proper handling of customer information have access to that information.

A customer may request to see the details we maintain on them in our customer file by forwarding a signed written request to us.

Customers can advise us if any of their information requires updating.

Pressure Cooker Centre makes use of "cookies" on our purchase order form to ensure that our affiliate program participants are properly credited and to make our website perform better. Our hosting package control panels also use cookies to ensure security. A "cookie" is a feature built into your browser that assigns you a "user ID". Cookies are used to follow the pattern of movements of web users. Cookies let us know which pages on our website are visited, in what order and how often. By themselves, cookies can't be used to discover your identity - they merely identify your computer to our servers when you visit us. Cookies only provide us aggregate statistical data, and are not used to record any personal information such as your name, address or email address. If you are unhappy to have a cookie assigned to you, you can set your browser to refuse cookies.

Transmissions sent to or from Pressure Cooker Centre are routinely monitored for quality control and systems administration.

We also value the privacy and security of your online purchases and use the latest encryption software on our site. At no time do we store your credit card details. Your credit card payments are processed securely and directly by our bank payment gateway. For information on our credit card security measures, please click on the Security option in the top menu.

More information on privacy legislation is available from the Federal Privacy Commission at www.privacy.gov.au