Shipping Details

Where do we ship to?

Orders may be placed from any country, but we only post to Australian postal addresses.

What are the shipping charges?

All orders are shipped using Australia Post. A flat rate of $10 shipping applies to all orders below the value of $50. Orders over the value of $50 are shipped free. We reserve the right to charge additional shipping fees for large and commercial orders. Express delivery will incur additional charges, depending on the total weight of the order. Please call for a quote if you require express shipping.

How are orders shipped?

Australia Post eParcel is a door to door service. We can deliver to residential addresses, business addresses and PO boxes. When shipping to a business address please ensure that you specify the business name. All orders must be signed for on delivery. If you are not present when delivery takes place a postal card will be left and the parcel can be collected from the nearest post office at a later time.

How long do orders take to be delivered?

Most orders are processed and dispatched within one working day of the order being placed. Please allow 5-10 working days for your order to be delivered.

How do I track my order?

You can follow the fulfilment status of your order from the My Account section of our website. After your order has been fulfilled, a confirmation email will be sent to the email address you provided. This email will provide you with an Australian eParcel tracking number. You can track the shipping status of your order at http://www.auspost.com.au/track/.