Shipping and Returns Details
Where do we ship to?
We ship to any country worldwide.What are the shipping charges?
All orders are shipped using Australia Post.
- For orders within Australia - FREE SHIPPING
- Shipping charges for all other international orders are calculated during checkout
We reserve the right to charge additional shipping fees for large and commercial orders. Express delivery will incur additional charges, depending on the total weight of the order. Please call for a quote if you require express shipping.How are orders shipped?
Australia Post eParcel is a door to door service. We can deliver to residential addresses, business addresses and PO boxes. When shipping to a business address please ensure that you specify the business name. All orders must be signed for on delivery. If you are not present when delivery takes place a postal card will be left and the parcel can be collected from the nearest post office at a later time.How long do orders take to be delivered?
Most orders are processed and dispatched within one working day of the order being placed. If you order is being shipped within Australia, please allow 5-10 working days for it to be delivered. If your order is an international order, please allow up to 30 days for delivery.How do I track my order?
You can follow the fulfilment status of your order from the My Account section of our website. After your order has been fulfilled, a confirmation email will be sent to the email address you provided. This email will provide you with an Australian eParcel tracking number. You can track the shipping status of your order at http://www.auspost.com.au/track/. *Please note: tracking is available for Australian orders only.
Here at The Pressure Cooker, we have an thorough returns policy to ensure your purchase is risk-free.
Goods Arrived Damaged?
If for some reason your goods arrived damaged or inoperable, we will do everything we can to fix the issue. Obviously, this is our responsibility and we will correct things as quickly as possible. Just contact Customer Service. We want you to be 100% happy with your Pressure Cooker Centre purchase and if the product has been damaged or doesn't work correctly, we'll fix it immediately.
Have a Warranty Claim?
As far as warranty claims go, we will do everything we can to ensure your warranty is processed smoothly. We have a great relationship with all our suppliers, and will work directly with them to ensure any warranty issues are rectified in a timely manner.
Ultimately, every purchase needs to end on a note that satisfies you and we will take every step to ensure that.
30 Days Money Back Guarantee
Changed Your Mind?
Maybe you've received a product from us and it isn't damaged, but you've changed your mind and don't wish to keep it. If that's the case, simply send it back to us unused, in its original packaging and within 30 days. In these instances the customer will bear the expense of returning the goods to The Pressure Cooker Centre.
If you wish to exchange your goods or obtain a refund, please contact Customer Service. We'll send you the details to return the products.